Event Type: Training
Persuading and Influencing Others
The workplace is becoming increasingly complex. Flat hierarchies, matrixed management structures, a never-ending flow of information and multiple, competing priorities. As a result, the ability to persuade and influence has increasingly become a core skill – in fact, an essential survival skill – for anyone in business. The reality is that to move someone’s mindset from one […]
Delivering Exceptional Customer Service
This workshop will deliver value to any customer-facing business or department. Delivering good customer service is no longer a choice for business, it is imperative to both thrive and survive. Customer expectations for flawless service and immediate gratification have never been higher. Technology has raised the bar for service expectations and has empowered residents and […]
Building Self-Awareness and Appreciation of Others
“Like a thumbprint, personality type provides an instant snapshot of a person’s uniqueness.” – Do you want to know yourself better? – Have you wondered about the diverse and often surprisingly different ways that people in your life (partner, children, colleagues…) seem to look at the world or react to different situations? – Do you find […]
Employment: Getting it right from the start
What are your obligations as an employer? Learning content Find out the legal obligations that you must cover off in an Employment Agreement Understand the different types of Agreements you can offer and when these might apply What are workplace policies, and how should these be implemented Learn how a disciplinary process works from start […]
The Write Way
In a world of information overload, effective business writing is about getting to the point, quickly. No-one has the time to decipher formal language and overly complex sentences, or the patience to wade through endless waffle. The responsibility is on the writer to tailor their message to the intended reader – to deliver their ideas […]
Delivering Exceptional Customer Service
This workshop will deliver value to any customer-facing business or department. Delivering good customer service is no longer a choice for business, it is imperative to both thrive and survive. Customer expectations for flawless service and immediate gratification have never been higher. Technology has raised the bar for service expectations and has empowered residents and […]
Presentation and Communication Skills
I think we all secretly admire those people that seem to communicate effortlessly – the people that naturally engage, deliver compelling and memorable messages, and capture our attention with their personality. But how do they do it? This workshop explores simple techniques to improve your ability to communicate effectively, so that people remember you, and your message. It […]
Persuading and Influencing Others
The workplace is becoming increasingly complex. Flat hierarchies, matrixed management structures, a never-ending flow of information and multiple, competing priorities. As a result, the ability to persuade and influence has increasingly become a core skill – in fact, an essential survival skill – for anyone in business. The reality is that to move someone’s mindset from one […]
Mastering Generative AI Prompting and AI Applications
Bring your laptop, and join us at our new AI Ignite Series. Generative AI is changing business. Learn how to adapt. To keep pace with change and to power GenAI transformation, leaders and employees need new skills. This workshop is a deep dive into Mastering Generative AI Prompting and AI Applications and is designed to inspire, and […]
Creating Generative AI chatbots – HeyGen + more
Bring your laptop, and join us at our new AI Ignite Series. Generative AI is changing business. Learn how to adapt. To keep pace with change and to power GenAI transformation, leaders and employees need new skills. This workshop is a deep dive into Creating Generative AI chatbots – HeyGen + more and is designed to […]
Project Management – PRINCE2® Foundation
In partnership with Nonsuch, the Southland Business Chamber is bringing the popular project management PRINCE2® courses to Southland. PRINCE2® (Projects in Controlled Environments) 7th edition is an updated version of the widely recognised project management framework. This adaptable and flexible methodology can be customised for any project across various sectors and industries, encompassing all the necessary activities […]
Project Management – PRINCE2® – Practitioner
PRINCE2® (Projects in Controlled Environments) 7th edition is an updated version of the widely recognised project management framework. This adaptable and flexible methodology can be customized for any project across various sectors and industries, encompassing all the necessary activities to direct, manage, and deliver a project successfully. Designed for Project Managers in need of a method […]
Learn Microsoft Copilot – Your AI companion for work
Bring your laptop, and join us at our new AI Ignite Series. Generative AI is changing business. Learn how to adapt. To keep pace with change and to power GenAI transformation, leaders and employees need new skills. This workshop is a deep dive into Microsoft Copilot – Your AI companion for work and is designed to […]
Mastering Perplexity – Generative AI
Bring your laptop, and join us at our new AI Ignite Series. Generative AI is changing business. Learn how to adapt. To keep pace with change and to power GenAI transformation, leaders and employees need new skills. This workshop is a deep dive into Mastering Perplexity – Generative AI and is designed to inspire, and equip participants […]
Performance Management
Performance managing staff to meet their potential, or where they are not meeting minimum expectations, is one of the toughest challenges. This workshop will help your leaders, managers and supervisors to gain an understanding of the skills and actions required to deal with poor performance and non-compliance in the workplace. Our 4-step process brings a […]
Courageous Conversations
This one-day workshop provides middle to senior level leaders with the opportunity to strengthen their leadership capability in the vital area of communication. what we ignore, we approve. So, gain confidence in confronting poor performance, non-compliance and poor attitudes in the workplace. Programme overview Courageous Conversations is an advanced management workshop that provides an opportunity […]
Courageous Conversations
This one-day workshop provides middle to senior level leaders with the opportunity to strengthen their leadership capability in the vital area of communication. what we ignore, we approve. So, gain confidence in confronting poor performance, non-compliance and poor attitudes in the workplace. Programme overview Courageous Conversations is an advanced management workshop that provides an opportunity […]
Time & Self Management
This one-day workshop focuses the learner on a values-based approach to time management. It will inspire an improved focus on 'getting the job done' and seeing it through to completion. Learn how to plan for a more successful and productive day and take control of the events and activities that matter most. Programme overview Time […]
Time & Self Management
This one-day workshop focuses the learner on a values-based approach to time management. It will inspire an improved focus on 'getting the job done' and seeing it through to completion. Learn how to plan for a more successful and productive day and take control of the events and activities that matter most. Programme overview Time […]
Legacy Leadership
This workshop is a culmination of extensive research providing your new and experienced leaders with practical and useful leadership tools that will enhance all forms of decision making, delegation, communication and motivation. This comprehensive two-day workshop will equip you with the vital skills necessary for executing business strategy and creating highly effective teams. Programme overview […]
Legacy Leadership
This workshop is a culmination of extensive research providing your new and experienced leaders with practical and useful leadership tools that will enhance all forms of decision making, delegation, communication and motivation. This comprehensive two-day workshop will equip you with the vital skills necessary for executing business strategy and creating highly effective teams. Programme overview […]
Leadership Academy
The purpose of this programme, which is completed over eight weeks, is to provide leaders with the opportunity to build leadership capabilities through their own personal development and by learning from the experience of others. The Leadership Academy is for people looking at developing their existing leadership experience and who have the potential for holding […]
Leadership Academy
The purpose of this programme, which is completed over eight weeks, is to provide leaders with the opportunity to build leadership capabilities through their own personal development and by learning from the experience of others. The Leadership Academy is for people looking at developing their existing leadership experience and who have the potential for holding […]
Leadership Academy
The purpose of this programme, which is completed over eight weeks, is to provide leaders with the opportunity to build leadership capabilities through their own personal development and by learning from the experience of others. The Leadership Academy is for people looking at developing their existing leadership experience and who have the potential for holding […]
Mastering Digital Technology for Administrative Professionals
Learn the essential digital skills to be an efficient and effective administrative professional in today’s modern working environment. This course equips Administrative Professionals with essential digital and technology skills to enhance collaboration and productivity within their organisations. By mastering digital tools and technologies, participants will develop the confidence and capabilities needed to navigate the modern […]