Our Terms & Conditions

Please contact us if you have any questions or concerns with our policies.

Membership Application

Membership Subscriptions

Members agree to be bound by the constitution and contractual conditions of the Southland Business Chamber and the following terms and conditions.

  • Annual subscription payments are based on each member’s total full-time-equivalent staff numbers.

  • Resignations must be in writing within four weeks of the annual anniversary date. Members resigning after this period are liable for subscriptions for that year. Members are liable for any costs incurred by Southland Business Chamber in recovering payment of outstanding accounts.

  • All information held on the database relating to this membership is confidential and shall only be used by Southland Business Chamber.

  • Your business name, physical address, phone, website and business description will be added to our Online Member Directory. Notify us if you do not wish your business to be listed.

  • Southland Business Chamber has the right to decline membership. This application is subject to approval by the Southland Business Chamber Board.

  • Photographs of members taken at Southland Business Chamber events may be used in promotional material, published on our website and/or social media. Notify us if you do not wish your photo to be used.

 

New Member Payment is Required

Within 7 days of signing of the membership agreement by

  • cash

  • online to Chamber of Commerce Southland Inc, Westpac 03 1743 0002394 00

  • Credit Card payments (Mastercard or Visa) can be made through our website www.southlandchamber.co.nz/pay-online (credit card fees will apply)

 

Existing Members

By the 20th of the month following invoice by

  • cash

  • online to Chamber of Commerce Southland Inc, Westpac 03 1743 0002394 00

  • Credit Card payments (Mastercard or Visa) can be made through our website www.southlandchamber.co.nz/pay-online (credit card fees will apply)

Training and Events

Requirements of Attendees

All visitors to our premises, be it for training, events or any other reasons are required to:

  • Stay away if experiencing cold or flu like symptoms, or if a close contact or someone in your household has been exposed to COVID-19.
  • Sign / Scan in using the COVID-19 tracer app.
  • Follow all applicable COVID -19 protocols and restrictions based on the highest COVID-19 Protection Framework that applies to both where the attendee is visiting from and the Southland region, including social distancing, and mask wearing outside of the classroom.
  • COVID-19 Vaccine Passes are NOT required.

 

Cancellation and Transfer Policy

It’s important to advise us if you wish to cancel or transfer your registration from a training session or a paid event as soon as possible. In many cases there are a maximum number of attendees allowed and we may have waiting lists of other members who wish to attend. For this reason, the following cancellation and transfer policy applies to all Chamber training sessions and paid events.

 

Training

  1. Cancellations or transfer requests must be advised at least ten full working days prior to the date of the training session. All cancellation and transfer requests advised in writing prior to ten full working days from the training session will incur an administration fee of $50.00+GST per person. There is a limit of one transfer per training course (a second request to transfer will incur an additional full course cost).
  2. Please email office@southlandchamber.co.nz or phone (03) 218 7188 as soon as possible if you are unable to attend the course you have registered for.
  3. Where written cancellation advice or a transfer request is not received within ten full working days prior to the training session commencing, or a participant fails to show on the day, full fees will be invoiced..
  4. A replacement participant is welcome at any stage prior to the training session commencing at no additional cost. Please provide us with the person’s details as soon as possible.

Should a course fail to attract the minimum number of participants; we reserve the right to cancel. In such circumstances we offer the following alternative arrangements at the time of cancellation:

  • Transfer to the next available course within the region or
  • Alternative online options for delivery where available and appropriate, given the content and style of training.

 

Events

  1. Cancellations or transfer requests must be advised at least five full working days prior to the date of the priced event. 
  2. All cancellation and transfer requests advised in writing prior to five full working days from event date may incur an administration fee of $30.00+GST per  person. Please email office@southlandchamber.co.nz  or phone (03) 218 7188 as soon as possible if you are unable to attend the event you have registered for.
  3. Where written cancellation advice or a transfer request is not received within five full working days prior to the priced event commencing, or a participant fails to show on the day, full fees will be invoiced.
  4. A replacement participant is welcome at any stage prior to the paid event commencing at no additional cost. Please provide us with the person’s details as soon as possible.
 

The Chamber reserves the right to add, reschedule or substitute speakers and/or vary advertised programs, prices and venues. Should an event fail to attract a required minimum number of participants we reserve the right to cancel it, or provide an alternative online option for delivery where appropriate, given the content and style of presentation.

The Chamber shall not be liable for any delay or failure to perform any of its obligations if the delay or failure results from events or circumstances outside its reasonable control, including but not limited to acts of God, pandemics, accidents, fire, breakdown of plant or machinery. The Chamber shall be entitled to a reasonable extension of its obligations.

Please note: If you register for a training or event offered by a third party but advertised through the Southland Business Chamber network, you will need to abide by the terms and conditions of the provider. Please visit their website for their terms and conditions.

Questions relating to the cancellation and transfers policy should be directed to The Chamber Training and Events Team at office@southlandchamber.co.nz or (03) 218 7188.

 

 

Privacy Policy

This privacy policy sets out how the Southland Business Chamber uses and protects any information that you give the Southland Business Chamber when you use this website.

Southland Business Chamber is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

Southland Business Chamber may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 01/01/2022.

 

We may collect the following information

Name and job title, contact information (including email address), demographic information such as postcode, preferences and interests, other information relevant to customer surveys and/or offers. We require this information to understand your needs and provide you with a better service. We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online. A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyze web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

 

What we do with the information we gather

  • Internal record keeping

  • We may use the information to improve our products and services.

  • We may periodically send promotional email about new products, special offers or other information which we think you may find interesting using the email address which you have provided.

  • From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, or mail.

 

How we use Cookies:

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.